Effective Date: February 6, 2026

RosCar Sutomore (“we,” “our,” or “us”) operates the website https://roscarsutomore.com/ (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our car rental aggregator service in Sutomore, Montenegro.

1. Information We Collect

1.1 Personal Information

When you book a car rental through our Site, we may collect the following personal information:

Full name
Email address
Phone number
Date of birth
Driver’s license information
Payment information (processed securely through third-party payment processors)
Billing and contact address

1.2 Booking Information

We collect details about your car rental reservation, including:

Pick-up and drop-off dates and locations
Vehicle type and preferences
Additional services requested (insurance, no deposit options, etc.)
Special requests or requirements

1.3 Technical Information

We automatically collect certain technical information when you visit our Site:

IP address
Browser type and version
Device information
Operating system
Referring website
Pages viewed and time spent on our Site
Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information for the following purposes:

To process and confirm your car rental bookings
To communicate with you about your reservation
To share your booking details with our partner rental companies (international and local)
To provide customer support and respond to your inquiries
To send booking confirmations and updates via email
To process payments and prevent fraudulent transactions
To improve our services and website functionality
To comply with legal obligations and enforce our terms of service
To send promotional offers and newsletters (only with your consent)

3. Information Sharing and Disclosure

3.1 Car Rental Partners

As an aggregator platform, we share your booking information with our partner car rental companies (both international and local providers) to fulfill your reservation. These partners are responsible for providing the actual rental service and may collect additional information directly from you.

3.2 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, sending emails, or conducting our business, provided they agree to keep your information confidential.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure SSL encryption for data transmission
Secure servers and databases
Regular security assessments
Limited access to personal information by authorized personnel only

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device.

Types of Cookies We Use:

Essential Cookies: Necessary for the website to function properly
Analytics Cookies: Help us understand how visitors use our Site
Functional Cookies: Remember your preferences and settings
Marketing Cookies: Track your activity to deliver relevant advertisements

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal obligations)
Objection: Object to processing of your personal information for certain purposes
Restriction: Request restriction of processing under certain circumstances
Data Portability: Request transfer of your data to another service provider
Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at [email protected].

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Booking information is typically retained for accounting and legal purposes for a period of up to 7 years after the rental period ends.

8. International Data Transfers

Your information may be transferred to and processed in countries other than Montenegro, including countries that may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data.

9. Third-Party Links

Our Site may contain links to third-party websites, including our partner rental companies’ websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

11. Marketing Communications

With your consent, we may send you promotional emails about special offers, new services, and other updates. You can opt out of marketing communications at any time by:

Clicking the “unsubscribe” link in any promotional email
Contacting us at [email protected]

Please note that even if you opt out of marketing emails, we will still send you essential transactional emails related to your bookings.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our Site with a new effective date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

RosCar Sutomore
Email: [email protected]
Website: https://roscarsutomore.com/

14. Governing Law

This Privacy Policy is governed by the laws of Montenegro. Any disputes arising from this Privacy Policy or our data practices shall be subject to the exclusive jurisdiction of the courts of Montenegro.